01 Service & Maintenance
We service what we sell, and what we didn’t.
In-house technicians, our own trucks, and a maintenance record that follows the unit rather than the salesperson. If another company installed your elevator, we will still take the account.
02 Maintenance Plans
Three plans, priced by exposure and use.
The right interval depends on how close you are to salt water and how many trips a day the car makes, not on the price of the equipment.
Essential
Two visits a year
Lightly used residential units, inland, single family
- Two scheduled visits per year
- Full safety and door system check
- Lubrication and adjustment
- Written condition report
- Priority over non-contract callers
- 10% off parts and labor
$625
Coastal
Most commonFour visits a year
Barrier island and waterfront homes, salt exposure, second homes
- Quarterly scheduled visits
- Everything in Essential
- Corrosion inspection on rails, fasteners, and contacts
- Machine space humidity check
- Car exercised between owner stays
- 48 hour response commitment
- 15% off parts and labor
$525
Full coverage
Twelve visits a year
Commercial, LU/LA, rental properties, and heavily used homes
- Twelve scheduled visits per year, one a month
- Everything in Coastal
- Covered parts and labor on listed components
- Annual inspection handled end to end
- Same day response during office hours
- Fixed annual cost, no surprise invoices
$425
03 Planned maintenance
Planned maintenance
Elevators fail slowly, then all at once. A maintenance interval exists to catch the slow part.
Almost every emergency call we run traces back to something that was visible months earlier. A door operator belt glazing over, a hydraulic seal weeping onto the pit floor, a relay contact pitting until it drops out under load. None of those strand anybody on the day they start. They strand somebody on the day nobody looked.
Our planned visits are performed by the same technicians who install, on a route assigned to your region rather than dispatched from another state. You get a written condition report after each visit with photographs of anything trending the wrong way, so you can budget for a component instead of paying emergency rates for it.
04 Dispatch
Already have a unit?
Send the details and dispatch will call back with a window. We take on equipment we did not install every week, including brands we do not sell.