Privacy Policy

Professional Lift Solutions LLC
Effective Date: 9/1/2025
Last Updated: 2/23/2026

Professional Lift Solutions LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in Florida, Georgia, South Carolina and North Carolina.

1. Information We Collect

A. Information You Provide Directly

We may collect the following personal information when you submit it through our website, contact forms, service requests, or other communications:

  • Full name
  • Phone number (including mobile number)
  • Email address
  • Mailing address
  • Property address where services are requested
  • Project details or consultation information
  • Payment and billing information (if applicable)
  • Any other information you voluntarily provide

B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Date and time of access
  • Referring website
  • Cookies and tracking technologies

2. How We Use Personal Information

Professional Lift Solutions LLC uses personal information to:

  • Respond to inquiries and provide estimates
  • Schedule consultations, installations, maintenance, and service
  • Provide customer support
  • Send appointment reminders and service notifications
  • Process payments and invoices
  • Improve our website and services
  • Comply with legal and regulatory obligations
  • Send SMS communications when you have provided consent

We only use your information for legitimate business purposes related to our residential elevator installation and service operations.

3. SMS Communications and Consent

If you provide your mobile phone number and opt in to receive SMS messages from Professional Lift Solutions LLC:

  • Message frequency may vary
  • Message and data rates may apply
  • You may opt out at any time by replying STOP
  • You may request assistance by replying HELP

SMS communications may include appointment reminders, service updates, project communications, and customer support messages.

SMS consent is not shared with third parties or affiliates.

4. How We Share Personal Information

Professional Lift Solutions LLC does not sell personal information.

We may share your information only with:

  • Service providers that help us operate our business (such as payment processors, CRM platforms, scheduling software providers, website hosting providers)
  • Licensed technicians or subcontractors as necessary to complete your project
  • Government authorities when required by law

All third-party service providers are contractually required to protect your information and use it only for authorized business purposes.

SMS consent is not shared with third parties or affiliates.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve functionality
  • Analyze website traffic
  • Enhance user experience

You may disable cookies in your browser settings, though some website features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure.

7. Your Privacy Rights

Depending on applicable state laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites.

9. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Information

Professional Lift Solutions LLC
6311 Porter Rd, Suite 6, Sarasota, FL 34240
Phone: (888) 346-3651
Email: carter@lifts.pro
Website: www.lifts.pro